Email

Bookings@NeedARide.CLUB

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Mon - Sun 7.00 - 19.00

Booked Transfers 24/7

Customer Enquiry

+61 450 590 281

29 Gyndier Dr,

Tinbeerwah, 4563, Queensland

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Mon - Sun 7.00 - 19.00

Pre Booked Transfers 24/7

Sales

+61 450 590 281

Welcome to the "Need A Ride" Group

Sunshine Coast Private Transfers, Brisbane Airport Private Transfers & NeedARide.CLUB

RIDERS

Unlike on-demand personal transport platforms like Uber and Taxis offering convenience at the lowest price point, NeedARide.CLUB offer certainty and reliability underpinned by higher service levels. Our pre-booked private transfers to / from public passenger terminals and special events are reserved exclusively for a professional driver to pick you up from your nominated address on a future date and time of your choosing.

DRIVERS

Unlike on-demand platforms whose drivers rarely drive the same rider twice, professional pre-booked private transfer drivers will drive the same clients regularly forging a relationship that becomes our biggest selling point to both our club members and drivers. NeedARide.CLUB are looking for owner drivers australia wide to be your own boss, earning a modest wage while enjoying the comfort of driving your own vehicle.

PARTNERS

Leverage our central online booking system with a client portal for obtaining instant quotes online, semi automated booking confirmations, itemised booking history, information and online support ticketing per transfer, commission points earned and made available from your digital wallet used to buy or claim discounts on subsequent bookings… and much more.

Sunshine Coast Private Transfers

Sunshine Coast Transfers offer residents and visitors to The Sunshine Coast a private, express, on-demand pre-scheduled and pre-booked door-to-door airport transfer to and from Sunshine Coast Suburbs to The Sunshine Coast Airport, Brisbane Domestic Airport and Brisbane International Airport.

NeedARide.CLUB

NeedARide.CLUB started as a dedicated Loyalty & Rewards website for web savvy private transfer clients on the Sunshine Coast. Members can secure exclusive private transfer discounts reserved for website transactions only. Club Members who earned points in South East Qld have started booking transfers (online) to / from airports and special events throughout QLD, NSW and Victoria. points are earned from every transfer booked online and redeemed as discounts that help pay for future transfers. 

Brisbane Airport Private Transfers

Brisbane Airport Private Transfers offer private, express, on-demand pre-scheduled and pre-booked door-to-door private airport transfers to / from the Gold Coast, as far south as Byron Bay, to and from Brisbane Northern Suburbs, Noosa… as far north as Hervey Bay to / from Brisbane Domestic and International Airport.

 

What is the NeedARide.CLUB?

A rewards & loyalty platform for people going places...

FREQUENT RIDERS

Our NeedARide.CLUB website began as a Loyalty & Rewards program for Sunshine Coast Private Transfers.

Unlike on-demand platforms like Uber and Taxis who offer the convenience of cars everywhere, delivering short rides at high price points per km, NeedARide.CLUB is all about certainty.

We offer pre-scheduled pre-booked private transfers to/from public passenger terminals and special events. We sell certainty underpinned by higher service levels on-demand platforms cannot deliver.

As a Frequent Rider you will expect a comfortable, spacious and clean vehicle driven by a professional driver set aside for you and your travelling party exclusively.

We pick you up at a date and time into the future. Our price per km is more often less than a Taxi, limo and/or Shuttle bus service (per person), especially when you earn and redeem rewards points with every transfer you book.

Drivers

NeedARide.CLUB own and operate Sunshine Coast Private Transfers and Brisbane Airport Private Transfers. We are a family run business located in the Noosa Hinterland. These two local transport businesses fulfil NeedARide.CLUB’s member bookings throughout South East Qld.

NeedARide.CLUB subcontract to owner-operator / drivers who fulfil Frequent Rider (reward member) transfers outside South East Qld.

NeedARide.CLUB’s sub contractor drivers are their own boss, earn a modest income while enjoying the comfort of driving their own vehicles. Drivers must love driving and looking after interesting and successful people who as Frequent Riders (members) book private transfers frequently.

Unlike on-demand platforms where drivers rarely transfer the same rider multiple times, NeedARide.CLUB subcontractors drive Frequent Riders regularly establishing personal relationships (locally) that become an important selling point to future Frequent Riders.

 

RIDE BROKERS

Rider Brokers (business reward members) are invited to join our Rewards and Loyalty program to streamline the management of pre-booked private transfers for their guests, lodgers, attendees, staff, friends or family. All from a single digital hub.

Our central online booking system automates the completion of most online bookings for dates and times into the future. Ride Brokers are able to independently obtain quotes for different vehicle types along with prices via a member portal. Real-time confirmed bookings means Frequent Riders and Ride Brokers are able to get instant quotes, make the bookings and have it confirmed online 24/7/365.

Ride Brokers earn points from every transfer they book for themselves and for others. Points are automatically deposited into a digital wallet – that can be used to redeem discounts on all future bookings.

Questions & answers about private transfers

DO YOU PROVIDE CHILD SEATS?

Yes. When requesting a quote online you can select the number of rear facing, forward facing and booster child seats you require and our driver will arrive at your pickup location with them installed.

WHAT INFORMATION DO I NEED IN ORDER TO BOOK?
  • You need the following information to request a quote
    • Pickup Location: Airport, Resort or Sunshine Coast suburb
    • Drop-Off Location: Your destination
    • Pickup Date & Time: If being picked up from the airport this will be your flight arrival time
    • Return Pickup Date & Time: If returning to an airport you need to allow enough time to arrive at the airport one hour before your departure time for domestic flights or two hours before departure time for international flights
    • Passengers: The number of people in your travelling party
    • Checked Bags: The number of checked bags in your travelling party
  • You need the following information to book should you wish after your quote
    • Name: The contact person in the group
    • Phone: A mobile phone number that will be our point of contact at pickup
    • Email: To receiving booking confirmations, updates and cancellation emails
    • Second Email: Anyone else’s email you want to be CC’d on email confirmations
    • Notes: Include special requests like child seats (rear or forward facing), booster seats, oversized luggage and anything else we need to know
    • Flight Numbers: We use this to track your flight’s arrival time
    • Flight Times: Time of arrival or departure from the airport
WHEN GETTING A QUOTE SHOULD I INCLUDE CHILDREN AS PASSENGERS?

Yes!

Our ride types only have a certain number of seats and luggage space. Kids in child seats take up one of these seats, so we absolutely need to know they are part of your traveling party or else our drivers won’t be able to fit you all in.

CAN I BOOK A TRANSFER WITH MORE THAN 1 STOP?

Yes.

When you get to the checkout page in the cart we have an extras table with prices that include;

  • 2nd pickup location for $15 to $20
  • 2nd drop off location for another $15 to $20

Be sure to add both extras if you have 2nd stops each way on a return booking

WHAT LUGGAGE ENTITLEMENT WILL I HAVE?

Luggage entitlements are the same as airlines. One checked bag (20kg Max) and one carry on bag per passenger

Luggage entitlements are dramatically enhanced if booking our larger vehicles with a luggage trailer

Multiple large suitcases, bikes, strollers, surfboards and golf bags are catered for by different vehicle types

When you do a quote input the number of passengers and luggage in your travelling party.

We only quote for the vehicles that cover your needs

HOW LONG WILL THE TRANSFER TAKE?

When you book online your preview page before confirming your booking shows you the distance and duration of your transfer

 

Visit the Need A Ride blog on our website for distance and durations of other major destinations on the sunshine coast

We also recommend visiting Google maps on a PC or Smartphone

Click “Directions” and select a pickup and drop off location to retrieve their distance and time estimate

HOW DO I PAY FOR MY TRANSFER?

When checking out of our cart we ask you to select a Payment Method”

Bank Transfer

  • Book online and direct deposit money into our bank account before you transfer
  • Our bank account details are provided in our booking confirmation emails

Pay Driver Cash

  • Book online then pay our driver cash or by credit card (2.5% surcharge) when you transfer

Credit Card (2.5% surcharge)

  • Enter your credit card details when booking online or paying our drivers in the vehicle

PayPal

  • Pay online via your PayPal account

Invoice

  • Selected rewards partners who are approved for payment by invoice will see invoice as an option in their cart only
WHAT IF MY FLIGHT IS DELAYED?

We track your flight number to ensure our driver is there to meet you at the terminal upon your arrival if the flight is no later than 15 minutes

If your flight is later than 15 minutes your driver may have to leave to fulfill their next transfer

If your driver cannot wait management rework our roster for that day to get our next available driver to pick you up after your plane does land

Sunshine Coast Private Transfers has 7 eight seat vehicles so can usually get another driver to you within 45 minutes of your actual landing time if delayed

  • 45 minutes after your late plane lands is more like 20 minutes by the time you alight and collect your luggage

One of the advantages of booking via bigger operators is that we have the driver network to deal with contingencies like this that occur daily

WHAT IF MY FLIGHT IS CANCELLED?

Don’t worry!

Just let us know as soon as you can and we will have another driver at the airport to pick you up when you finally land

WHERE WILL I MEET THE DRIVER WHEN I ARRIVE?

Meet & Greet Inside the Terminal

  • Brisbane International Airport
    • Your driver’s meeting point is in the International Arrivals area
    • Your driver will be standing between customs exit doors and The Coffee Club
    • Your driver will display your name with a digital name board
    • Your driver’s vehicle will be parked in the private ground transfer car park.
  • Brisbane Domestic Airport
    • Your driver’s meeting point will be at the Domestic Baggage Carousels located in the Arrivals Hall (Ground Floor)
    • Your driver will display your name with a digital name board
    • Your driver’s vehicle will be parked in the private ground transfer car park outside the exit doors, past The Coffee Club – through the “Welcome To Brisbane” sign
  • Sunshine Coast Airport
    • Your driver’s meeting point will be at the Domestic Baggage Carousels
    • Your driver will be standing between the baggage carousels and bathrooms
    • Your name will be displayed on a digital name board
    • Your driver’s vehicle will be parked in the private ground transfer car park, outside the exit doors – immediately across the pedestrian crossing

Curbside in the Public Pick Up Area

  • Brisbane International Airport
    • Your driver will have sent you a text message sharing their vehicles rego details, confirming they are in place to pick you up (by the time you land)
    • Reply to your drivers text message when you have cleared customs and are ready to be picked up
    • Make your way to the public pick up area directly outside the International Terminal
    • Lookout for your driver’s vehicle rego as they drive through to pick you up (within 5 minutes of receiving your text message)
  • Brisbane Domestic Airport
    • Your driver will have sent you a text message sharing their vehicles rego details, confirming they are in place to pick you up (by the time you land)
    • Reply to your drivers text message when you have collected your baggage and are ready to be picked up
    • Make your way to the public pick up area directly outside the Domestic Terminal
    • Lookout for your driver’s vehicle rego as they drive through to pick you up (within 5 minutes of receiving your text message)
  • Sunshine Coast Airport
    • Your driver will have sent you a text message sharing their vehicles rego details, confirming they are in place to pick you up (by the time you land)
    • Reply to your drivers text message when you have collected your baggage and are ready to be picked up
    • Make your way to the public pick up area directly outside the Sunshine Coast Airport Terminal
    • Lookout for your driver’s vehicle rego as they drive through to pick you up (within 5 minutes of receiving your text message)
WHAT HAPPENS IF I CAN'T LOCATE MY DRIVER?
Call or text 0450 590 281
I CANNOT FIND A ROUTE I WANT TO BOOK?

Enter the street address and suburb into the pickup and destination fields.

We use Google maps to populate these fields. If you cannot find an address try entering the one you are looking for into Google maps to see how it’s listed there, then try again.

If you still have no luck email your quote to bookings@needaride.club

HOW DO I CONFIRM MY RETURN PICK UP TIME?
Login to our client portal to access your booking data.

Select the “Bookings” tab to access the same information we have pertaining to your transfers, including your scheduled pickup time.

WHAT TIME WILL YOU PICK ME UP FOR MY DEPARTURE FLIGHT?

For Domestic flights you should be at the airport a minimum 1 hour before departure.

For International flights you should be at the airport a minimum 2 hours before departure.

It’s best to use Google maps to find out how long it will take to get from your pick up location to the airport you are departing from…then add on the time you need to be at the airport before your departure.

These recommendations do not allow for unforeseen time delays like traffic congestion en-route.

You are welcome to add additional safety minutes to the booking form.

MY GROUP SIZE HAS CHANGED, CAN I CHOOSE A CHEAPER VEHICLE?

Yes.

Just login to your client account and send management an internal mail message letting us know.

We will downsize your Ride Type and send you an UPDATED BOOKING NOTE

DO YOU DO LATE NIGHT OR EARLY MORNING BOOKINGS?

Yes.

We operate 24-7. We add a late night surcharge to pickups or drop offs between the hours of 10:00 pm & 6:00 am in order to entice our drivers to drive antisocial hours

HOW DO I CANCEL MY BOOKING?

Your booking confirmation email has a cancel button at the bottom of it. As long as you cancel within 24 hours of your pickup time there are no penalties.

We don’t pay refunds if not afford a minimum of 24 hours notice.

LOCATION

29 Gyndier Dr, Tinbeerwah 4563 QLD

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PHONE NUMBER

61 450 590 281

EMAIL ADDRESS

Bookings@needaride.club

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OPENING HOURS

Bookings available 24/7

Office hours Monday to Saturday 7.00am to 7.00pm

Sunshine Coast Transfers Booking Office

This is your gym center.

Sunshine Coast Transfers HQ

Sunshine Coast Airport

Brisbane Airport